Privacy Policy
Last updated: January 2025
Introduction
Australian Geographic Holdings Pty Ltd ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use the Nature Guardians platform and related services.
We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and, where applicable, the General Data Protection Regulation (GDPR).
Information We Collect
We collect the following types of information:
- Personal Information: Information that identifies you, such as your name, email address, school name, and teaching details when you register for an account.
- Usage Information: Technical data about how you use our platform, including pages visited, features used, and interaction with course content.
- Student Data: Limited, anonymised data about class participation in quizzes and activities. We do not collect personally identifiable information about students.
How We Use Your Information
We use your personal information to:
- Provide and improve the Nature Guardians platform and services
- Process your registration and manage your account
- Send you important updates about the platform and courses
- Respond to your enquiries and provide support
- Analyse usage patterns to improve our educational content
- Comply with legal obligations
Marketing Communications
With your consent, we may send you information about new courses, features, and educational resources. You can opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.
Data Sharing
We do not sell or rent your personal information to third parties. We may share your information with:
- Service providers who help us operate the platform (under strict confidentiality agreements)
- Legal authorities when required by law
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Your data is stored on secure servers with encryption in transit and at rest.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Withdraw consent for marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes.
Contact Us
If you have questions about this privacy policy or wish to exercise your rights, please contact us:
Privacy Officer
Australian Geographic
52–54 Turner Street
Redfern NSW 2016
Australia